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Cargo Manager

Job summary

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Roles responsibilities

  • Oversee day-to-day cargo operations and ensure service standards are consistently met
  • Manage compliance with aviation, customs, and security regulations
  • Lead and develop cargo teams, fostering a strong culture of safety, quality and performance
  • Monitor KPIs and implement process improvements to enhance efficiency and control costs
  • Build and maintain strong relationships with customers and key stakeholders
  • Manage budgets and ensure financial targets are achieved

Technical skills

  • Proficient in cargo management systems and end-to-end operational processes
  • Strong understanding of aviation safety and regulatory compliance
  • Dangerous goods handling knowledge and relevant certification
  • Ability to use data analysis and reporting tools to monitor and improve performance
  • Experience with budgeting, resource planning, and cost management

Soft skills

  • Leadership and team development
  • Strategic thinking and confident decision-making
  • Strong communication and negotiation skills
  • Problem-solving under pressure
  • Customer relationship management and stakeholder engagement

You’ll love this job if you enjoy…

  • Leading fast-paced cargo operations with precision
  • Solving complex logistics challenges under pressure
  • Coaching teams and supporting their growth
  • Keeping cargo moving safely, efficiently and on schedule
  • Taking ownership of results and making a visible impact every shift

A day in the life

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