2023 Annual Review & Sustainability Report


guests welcomed in 2019

Executive Services

Our executive services are delivered through a network of stylish and comfortable passenger lounges.  Our highly-trained passenger service agents are committed to ensuring every VIP guest enjoys a premium travel experience.  


We have our own network of VIP lounges, as well as lounges we manage for our customers. These modern lounges offer guests sophisticated, but functional environments in which to meet, work and relax ahead of their flight.  

  • Premium quality lounges, with modern interiors and passenger facilities 
  • Airline branded décor and furnishings 
  • Excellent food and beverage selection for guests 
Executive lounge

Meet and greet

We take the pressure off the airport journey. Our passenger service agents deliver a welcoming ‘check-in to gate’ experience, tailored to individual passenger needs.  

  • Assisting with baggage 
  • Supported check-in   
  • Transfers to gate 
Executive lounge