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Ground Services

Fuelling Services

Ground crew servicing a passenger aircraft from the front on an airport apron.

Fuels Operations Manager

Job summary

Fuels Operations Managers in aviation fuelling oversee the end-to-end delivery of fuelling services across airport operations. They lead teams, manage resources, and ensure full compliance with safety, environmental, and service standards. This role is essential to maintaining operational efficiency, supporting flight schedules, and driving continuous improvement across fuelling operations.

Roles responsibilities

  • Manage daily fuelling operations to ensure safe, timely, and compliant service delivery
  • Lead and develop fuelling teams, including supervisors and refuellers
  • Oversee fuel quality control processes and ensure regulatory compliance
  • Coordinate with airport stakeholders, including airlines, ground handling teams, and fuel suppliers
  • Ensure accurate reporting and documentation of fuel usage and delivery
  • Support strategic planning, budgeting, and effective resource allocation

Technical skills

  • Operational management of fuelling equipment and ground service vehicles
  • Advanced knowledge of safety procedures, fuel quality control, and regulatory standards
  • Proficient in radio and digital communication systems
  • Able to use data analysis and reporting tools to monitor and improve operational performance

Soft skills

  • Strong leadership and team development capabilities
  • Strategic thinking and confident decision-making
  • Clear and effective communication with customers and colleagues
  • Problem-solving skills and adaptability in dynamic environments
  • High attention to detail and a strong sense of accountability

You’ll love this job if you enjoy…

  • Leading high-performing teams in a fast-paced operational environment
  • Solving complex logistical challenges across airport operations
  • Working collaboratively with a wide range of stakeholders
  • Driving safety, efficiency, and service excellence
  • Making a visible impact on flight schedules and operational performance

A day in the life

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Standard Career Path:

Lead Refueller
Fuels Supervisor
Fuels Operations Manager
Fuels General Manager
Regional HSSE

Alternative Career Path:

Lead Refueller
Fuels Supervisor
Fuels Operations Manager
Fuels HSSE
VP Regional HSSE