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Posted 04 May 2018

United Airlines Award for Washington Dulles team

United Airlines have awarded a “Quality First Award” to Menzies Aviation’s Into-Plane (ITP) Fuelling Team at Washington Dulles Airport (IAD) for the strong operational performance delivered in the first quarter (Q1) of 2018.

The award recognises United’s “top performing hub business partners” based on performance metrics including:

  • Safety
  • Quality control and compliance
  • On-time performance

Winners are selected from the airline’s entire hub network, and the IAD Menzies ITP team were congratulated by the airline for having “set the bar” for some of the metrics measured. United will hold a recognition event for the IAD team, and all employees will receive a gift from United as a gesture of thanks for great work during the quarter. 

John Redmond, EVP Americas, said: “I am delighted to hear about such great performance from the entire IAD team, and that our team are being recognised in this way by one of our very largest customers.”