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2022 Annual Review & Sustainability Report


successful customer partnerships

Standard Ground Handling Agreement

IATA’s Standard Ground Handling Agreement (SGHA) is a trusted and straightforward agreement that supports our aim of building succesful relationships with our airline customers. Updated in 2023, the industry contract template ensures airlines and ground service providers have the most up-to-date information to build a comprehensive, unbiased agreement.

SGHA download

IATA updates the SGHA every five years. You can download our 2023, 2018 and 2013 versions below. 

2023 SGHA


2018 SGHA


2013 SGHA