Job summary
Ramp Managers are responsible for all aspects of ground handling operations and ramp services, ensuring safe, efficient and high-quality performance. You will be accountable for on-time performance and for maintaining full compliance with global best practice standards.
Roles responsibilities
- Manage ramp operations to ensure on-time performance and full compliance with regulatory requirements
- Foster a strong safety culture while delivering high-quality customer service to airlines customers
- Monitor and resolve ramp handling challenges
- Oversee Ground Services Equipment fleet planning, budgeting, maintenance and renewal
- Build and maintain relationships with regulatory bodies and identify opportunities for additional revenue streams
Technical skills
- Expertise in ramp handling operations and aviation service standards, with a strong focus on regulatory compliance
- Proficient in incident and defect reporting systems
- Experience with safety, security, and quality systems, including coordination of internal and external audits
Soft skills
- Strong leadership and team development capabilities
- Clear and effective communication with customers and colleagues
- Strong decision-making under high pressure.
- Guide, influence, and motivate colleagues to achieve operational goals
- Strategic thinking and decision making
You’ll love this job if you enjoy…
- Managing and optimising daily ramp operations
- Driving a strong safety culture
- Fostering high-quality services and solving operational challenges
- Engaging with regulatory bodies and building strong stakeholder relationships
- Exploring new revenue opportunities and contributing to strategic business growth
A day in the life
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Standard Career Path:
Ramp Supervisor
Ramp Duty Manager
Ramp Manager
Station Manager
Country Manager
Alternative Career Path:
Ramp Supervisor
Ramp Duty Manager
Ramp Manager
Key Accounts Manager
Commercial Manager